On our website we make some marketing claims, to let visitors know what we are striving for, but for potential customers these are just marketing statements with low trust value, in contrast to testimonials or reviews from customers or clients who already have consumed and experienced our services.

It is well known that many visitors make their decisions based on authentical testimonials or reviews.  They are an important form of social proof for other people who are looking for the same services or products as you did once.

Please follow these hints to write a helpful review or testimonial:

What was most important or most impressing for you should be written first:

Example:

I was looking for a quality Thai Massage practice in Basel. The customers reviews on the website have convinced me to come here. After the massage I felt kind of reborn, just incredible, I did not expect that.

It is very convenient that Hattha has an inhouse parking facility. As soon as I entered the practice I felt immediately the special atmosphere at this place. The rooms are nicely furnished and clean. Atipa is very friendly and well educated.

So the massage was just wonderful and I cannot wait until I will come back, therefore I can recommend Hattha Thai Spa to everyone!

Tell your story:

After this statement, tell your story in short words (40 – 70) in a descriptive manner. Why did you go for a massage and why did you select Hattha Thai Spa from over 40 competitors and how did you feel after the massage. Last but not least, would you recommend Hattha Thai Spa to someone else?

Marketing claims on our website are:

Facilities:

1 Inhouse parking spot
1 Nice shower cabine
2 Beautiful recreation rooms
1 Nicely furnished prerelaxing room (Waiting room)

Atmosphere:
Customers feel at Hattha Thai Spa at home outside their home
Nice relaxing music

Rooms:
Beautiful furnished location (Thai fusion style)
Location is clean and cleaned up

Therapists:
Friendly and courteous
Well trained
Punctual

Services:
Wide range of massages
Services are well described

Service quality:
Outstanding massages
Audited by SVBM (Swiss Association of Professinal Masseurs)

Offers:
Attractive timed gift-vouchers and Abo’s with price reduction up to 30%
Attractive theme gift-vouchers (Birthday, Valentin’s Day, Easter, Mother- and Father day, etc)
Attractive offers with extra time(daily, available only for regular customers)
Gift-Hunter game with lots of prizes
POP-ups with extra massage time prizes

Website:
Covers most customer requests (if you need something, just let us know)
Website has little downtime

Emergency pharmacy kit on site:
Available